top of page
dark greatesthits.png

What are you waiting for?

What sets apart a good customer support experience from a not so good one? The dreaded customer service wait – will they pick up? How long until I find my way to a rep? Across industries, retail fell somewhere in the middle – not quite on par with telecomm, but beating out a number of others, like healthcare (who’s long wait times should be cause for concern).

bottom of page