Rick Kenney
Welcome to the Digital Reset.
Digital needs a reset - marketing channels and their traffic contribution need to be reconsidered. SMS has earned a new expectation.
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Rick Kenney
- Jul 29, 2022
- 2 min
The Best of Benchmarks have arrived.
The best of benchmarks for the first half of this year are here. Here are the metrics that are shaping eCommerce, Marketing, and Service.
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Jenn MacFarlane
- Feb 13, 2022
- 2 min
On the Mark: Mr Brightside meets the Beastie Boys, January’s Hits, Disc 2
January’s first batch of hits shared a rather dire industry perspective - vanishing traffic growth, rising acquisition costs, and...
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