Rick KenneyJul 29, 20222 minThe Best of Benchmarks have arrived.The best of benchmarks for the first half of this year are here. Here are the metrics that are shaping eCommerce, Marketing, and Service.
Rick KenneyApr 27, 20223 minLight through the Shadows: Insights highlight the evolving state of eCommerce Shadows have emerged across tech and digital. Will brands be able to shine through the darkness?
Rick KenneyMar 23, 20223 minDown by the Bay -- ShopTalk 2022ShopTalk is here -- Here’s a quick take on what will make this show great, and what you can do to make it better.
Rick KenneyOct 4, 20212 minFocus on... Seller Lifetime ValueLifetime value isn't just for customers. Introducing SELLER lifetime value.