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Rick Kenney
Sep 20, 20233 min read
Insights Retro - 2023 Q3 - Commerce in transition
Sunsets here on the east coast are already beating 7pm local time, and summer officially concludes across the Northern Hemisphere this...
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Rick Kenney
Jul 29, 20222 min read
The Best of Benchmarks have arrived.
The best of benchmarks for the first half of this year are here. Here are the metrics that are shaping eCommerce, Marketing, and Service.
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Rick Kenney
Jun 7, 20223 min read
Salesforce Connections … your unofficial guide is here
Salesforce Connections … your unofficial guide is here. Here's the content you should consume... and what to expect.
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Rick Kenney
Mar 23, 20223 min read
Down by the Bay -- ShopTalk 2022
ShopTalk is here -- Here’s a quick take on what will make this show great, and what you can do to make it better.
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Jenn MacFarlane
Jan 31, 20222 min read
Checking in on Checkout
It's time to embrace checkout as a big part of your ecommerce optimization efforts. Here's why.
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Rick Kenney
Oct 15, 20212 min read
S.O.S: Save One Second
Speed is a gift. Three gifts, actually. Here's the value of saving one second.
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Rick Kenney
Oct 4, 20212 min read
Focus on... Seller Lifetime Value
Lifetime value isn't just for customers. Introducing SELLER lifetime value.
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Rick Kenney
Aug 12, 20213 min read
Focus on... Marketplace Sellers
The growth of retail marketplaces has been well documented. We all appreciate the massive scale (and continual growth) of Amazon, with...
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