Rick Kenney
The Best of Benchmarks have arrived.
The best of benchmarks for the first half of this year are here. Here are the metrics that are shaping eCommerce, Marketing, and Service.
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Rick Kenney
- Jun 7, 2022
- 3 min
Salesforce Connections … your unofficial guide is here
Salesforce Connections … your unofficial guide is here. Here's the content you should consume... and what to expect.
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Rick Kenney
- Mar 23, 2022
- 3 min
Down by the Bay -- ShopTalk 2022
ShopTalk is here -- Here’s a quick take on what will make this show great, and what you can do to make it better.
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Jenn MacFarlane
- Jan 31, 2022
- 2 min
Checking in on Checkout
It's time to embrace checkout as a big part of your ecommerce optimization efforts. Here's why.
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Rick Kenney
- Oct 15, 2021
- 2 min
S.O.S: Save One Second
Speed is a gift. Three gifts, actually. Here's the value of saving one second.
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Rick Kenney
- Oct 4, 2021
- 2 min
Focus on... Seller Lifetime Value
Lifetime value isn't just for customers. Introducing SELLER lifetime value.
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Rick Kenney
- Aug 12, 2021
- 3 min
Focus on... Marketplace Sellers
The growth of retail marketplaces has been well documented. We all appreciate the massive scale (and continual growth) of Amazon, with...
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